Aussie Home and Floor (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines our ongoing obligations to you in respect of how we manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
What is Personal Information and Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways, including:
- Correspondence via email or phone
- Our website: www.aussiehomeandfloor.com.au
- Social media interactions
- Publicly available sources
- Third-party sources (where applicable)
We collect your Personal Information for the primary purpose of providing our services, responding to inquiries, and marketing our offerings. You may unsubscribe from our marketing communications at any time by contacting us in writing.
Sensitive Information
Sensitive Information, as defined by the Privacy Act, includes details about race, political opinions, religious beliefs, and health records. We only use or disclose such information:
- For the primary purpose for which it was obtained
- With your consent
- As required or authorized by law
Third Parties
Where reasonable and practicable, we will collect Personal Information directly from you. However, in some cases, we may receive information from third parties. If so, we will take reasonable steps to ensure you are aware of the information provided.
Disclosure of Personal Information
Your Personal Information may be disclosed under the following circumstances:
- To third parties where you have provided consent
- Where required or authorized by law
Security of Personal Information
We store your Personal Information securely to protect it from unauthorized access, modification, or disclosure. When your Personal Information is no longer needed, we will take reasonable steps to securely destroy or de-identify it. However, certain information may be retained for a minimum of seven (7) years as required by law.
Access to Your Personal Information
You may access and request updates or corrections to your Personal Information, subject to certain exceptions. To do so, please contact us in writing. We may charge an administrative fee for providing copies of your information. To protect your privacy, identification may be required before releasing any requested details.
Maintaining the Quality of Your Personal Information
We take reasonable steps to ensure your Personal Information is accurate, complete, and up to date. If you believe that the information we hold is inaccurate, please notify us so we can correct it promptly.
Policy Updates
This Privacy Policy may change periodically. The latest version will always be available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
Aussie Home and Floor
301 Burwood Hwy, VIC – 3125
Email: sales@aussiehomeandfloor.com.au
Phone: 1300 196 394
Website: www.aussiehomeandfloor.com.au